regulations and generally accepted principles on human
rights, labor rights, environment, anti-money laundering,
counter-terrorism financing and anti-corruption and
bribery. Further, it comprises comprehensive information
security and cybersecurity governance systems, and data
protection activities. Additionally, responsible business
practices require being attentive to the risks relating to
inappropriate customer advice and product sales, lack of
clarity on conditions, prices and fees, and errors in claims
handling and complaint processes. Sales and marketing
practices’ focus is on meeting the demands and needs
of the customer and providing the customer with the
information necessary for them to make well-informed
decisions on their insurance coverage.
Responsible corporate culture
includes factors relating
to the work environment, diversity, equality, employee
well-being, employee engagement, professional devel-
opment, and talent attraction and retention. Skilled and
motivated employees are an essential success factor in
Sampo Group’s aim to provide customers with the best
service in all situations. Losing talent or being perceived
as an unattractive employer would pose large risks for
the businesses. Therefore, Sampo Group companies
strive to ensure a sound work environment, not only
because it is stipulated by law, but also because it lays
the foundation for sustainable business performance.
Diversity and equality are key focus areas for the Sampo
Group companies, which are committed to providing a
diverse, non-discriminatory, open and agreeable working
environment where everyone is treated fairly and equally.
Risks related to these themes are managed, for example,
by having strong internal policies, conducting organiza-
tional development programs, and offering employees
training, interesting career opportunities and attractive
remuneration packages.
Responsible investment management and operations
are
important in managing investment risks and in mitigating
potential adverse impacts on the Group’s reputation.
Therefore, Sampo Group companies take environmental,
social and governance (“ESG”) issues into account when
assessing the security, quality, liquidity, and profitability
of investments. Investment opportunities are carefully
analyzed before any investments are made and ESG issues
are considered along with other factors that might affect
the risk-return ratio of individual investments. Depending
on the asset class, Sampo Group companies use different
ESG strategies to ensure the effective consideration and
management of investment risks arising from ESG issues.
The strategies include, for example, ESG integration,
sector-based screening, norms-based screening, and
active ownership.
Environmental issues and climate change
are factors that
are expected to have a mid and long-term effect on Sampo
Group’s businesses. Climate-related risks can be catego-
rized into physical risks and transition risks. Physical risks
can be further classified into long-term weather changes
(chronic risks) and extreme weather events such as storms,
floods, wildfires, or droughts (acute risks). Transition
risks refer to risks arising from the shift to a low carbon
economy, for example changes in technology, legislation,
and consumer sentiment. The strength of the risks
depends on the trajectory of global warming. A scenario
in line with the Paris Agreement limiting the temperature
rise to 1.5°C would have moderate consequences, whereas
>3°C and 5°C scenarios would have severe consequences
for industry, infrastructure and public health. Especially
in geographically vulnerable regions, abandonment of
low-lying coastal areas due to rising sea levels and food
and water shortages, can lead to large-scale migration and
outbreaks of diseases.
Investments are particularly exposed to climate-related
risks in the form of losses incurred from extreme weather
events and possible revaluation of assets as operating
models in carbon intense sectors change. Sampo Group
companies analyze the carbon footprint of their invest-
ments and their alignment with international climate
goals annually.
Natural catastrophes and extreme weather conditions are
risk factors affecting the financial position and results of
non-life insurers. The increasing likelihood of extreme
weather conditions is included in internal risk models.
Climate-related risks are managed effectively with
reinsurance programs and price assessments.
The Sampo Group companies also help their customers to
manage climate-related risks. Extreme weather conditions
can, for example, damage properties, lead to crop failure
and business interruption. Loss prevention is an essential
BOARD OF
DIRECTORS’ REPORT
AUDITOR’S
REPORT
SAMPO PLC’S FINANCIAL STATEMENTS
Sampo plc’s Notes to the Accounts
GROUP’S IFRS FINANCIAL STATEMENTS
Group’s Notes to the Accounts
130FINANCIAL STATEMENTS 2020