Sampo Group publishes sustainability indicators in an interactive tool
The main sustainability indicators across operations have been gathered in an interactive sustainability tool on Sampo Group’s website. The tool provides a comprehensive overview of the Group’s performance on these indicators.
Sustainability key figures tool
The indicators have been divided into six sections: Employees, Remuneration, Health & Well-Being, Society, Customer Satisfaction, and Climate Change. The data is illustrated in graphs and tables and on both subsidiary and group level and can be exported for further analysis.
In the future, the tool will continue to evolve as data availability improves and new group-level indicators are introduced.
Employees
Sampo Group has developed reporting on group-level HR data during the past years and added new indicators to provide a more comprehensive overview of the Group’s employees. Currently the Group reports, for example, the number of full-time employees (FTE), the years of employment, the gender distribution, the number of full-time and part-time employees, the number of employees on temporary contracts, the number of new hires by age group and gender, and the number of employees covered by collective bargaining agreements.
Remuneration
Regarding remuneration, Sampo Group reports, for example, fixed and variable compensation key figures, average employee remuneration versus Group CEO pay, and remuneration by gender. Sampo Group is committed to gender pay equality, so monitoring related indicators is important to the Group companies.
Health and Well-Being
Absence due to illness and employee turnover are important indicators of the employees’ well-being and the working environment. Skilled and motivated employees are an asset, and the Group companies invest in creating an inspiring working environment and a strong corporate culture that support employee performance and well-being.
Society
Both corporate income tax and total payable and collected taxes are reported in the Society section. The Sampo Group companies are significant and responsible taxpayers, and tax compliance is viewed as an important part of the Group companies’ business and sustainability.
Customer Satisfaction
Systematic measurement of customer satisfaction is used to gauge the customer experience and identify factors that should be improved. The Group companies use the Net Promoter Score (NPS) and Transactional Net Promoter Score (tNPS) to measure customer satisfaction. The NPS is an index ranging from -100 to 100 that measures the willingness of customers to recommend a company’s products or services to others and the customer’s loyalty to the brand. The tNPS assesses the customer’s opinion on a certain business transaction.
Climate Change
Sampo Group reports the Scope 1, 2 and 3 greenhouse gas emissions of its own operations as well the carbon footprint of direct equity and fixed income investments. Each Group company has its own environmental principles and targets related, for example, to reducing energy consumption, increasing recycling, and working with suppliers and other stakeholders to contribute to the sustainable development of society.
The tool is provided by Euroland.